Support
Email support@onethrow.app and we'll get back to you. Please send it from the email address on your One Throw account, so we can find it.
Joining a team
One Throw is invite-only. To join, you need a code from a coach on your team — enter it on the welcome screen under Join Your Team.
If a code doesn't work, ask your coach for a new one. Team codes can be refreshed, which stops the old code working.
Starting a team
Coaches who want One Throw for their team: email us and we'll set your team up.
Forgot your password
On the sign-in screen, tap Forgot Password?, enter your email, and we'll send you a link to choose a new one. Signed in already? Settings has the same link under Reset Password.
No email after a few minutes? Check spam, then write to us from the address on your account and we'll help you reset it.
Deleting your account
You can delete your account in the app:
- Coaches: Settings → Account and Billing → Delete Account
- Athletes: Settings → Personal Settings → Delete Account
You can also email us and ask us to delete it. What is removed and what your team keeps is on the Delete your account page.